What happens if my coach cancels?
If your TeachMe.To coach cancels, you can reschedule quickly, try a new coach with 30 minutes free, or request a full refund or credit—whichever you prefer.
While cancellations from coaches are rare on TeachMe.To, they can happen due to emergencies, weather issues, or unexpected schedule conflicts. When a coach cancels your lesson, you’re fully covered and can choose the option that works best for you.
Below are the choices available when your coach cancels:
1. Fast Reschedule
You can quickly reschedule your lesson with the same coach at a new time that works for you.
This is the most popular option when Students want to continue training with their selected instructor.
2. Try a New Coach (Get 30 Minutes Free)
If you’d prefer to switch to a different instructor, TeachMe.To gives you:
- 30 minutes free to try a new coach
- The ability to browse top-rated coaches in your area
- Flexibility to find a coach whose style and availability match your needs
This is a great way to keep your training momentum without delays.
3. Request a Full Refund or Lesson Credit
You may also choose:
- A full refund to your original payment method, or
- A lesson credit you can use anytime
Credits stay in your account and can be applied to future sessions with any participating coach.
How to Choose an Option
When your coach cancels, you’ll receive a notification and options directly in the app.
Just select the choice you prefer, and everything will update automatically.
How did we do?
How to cancel a lesson?
How to contact your coach?